sagjii Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how sagjii ("sagjii," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of users ("you," "Player," or "Data Subject") who access or use the sagjii online gaming platform available at sagjii.net and any associated mobile-optimised interfaces (collectively, the "Platform").

sagjii is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").

This Policy should be read together with sagjii's Terms & Conditions, which are available at sagjii.net/terms-conditions, and which are incorporated herein by reference.

2. Data Controller

sagjii acts as the Personal Information Controller ("PIC") in respect of the personal data collected through the Platform. As PIC, sagjii determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

For all privacy-related enquiries, requests, and complaints, you may contact sagjii's designated Data Protection Officer ("DPO") using the contact details provided in Section 13 of this Policy.

3. Personal Data We Collect

sagjii collects personal data from you in the following categories, depending on how you interact with the Platform:

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identification
• Date of birth (for age verification – you must be 21 or older)
• Residential address, city, and province (e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Email address and mobile number
• Username and encrypted password
• Government-issued ID type and number (submitted during KYC verification)

3.2 Financial & Transaction Data

• GCash or Maya mobile wallet number (where used for deposits or withdrawals)
• Philippine bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) where used for transactions
• Debit card details (card number is tokenised and never stored in full)
• Transaction history, deposit amounts, withdrawal amounts, and account balance records

3.3 Gaming & Activity Data

• Game history, bet amounts, win/loss records, and session duration
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status)
• Customer support interaction records

3.4 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Cookie identifiers and session tokens
• Platform access logs and timestamps

3.5 Communications Data

• Records of emails, live chat transcripts, and other communications you send to sagjii
• Marketing communication preferences

4. How We Use Your Personal Data

sagjii uses the personal data we collect for the following purposes:

5. Legal Basis for Processing

sagjii processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you (i.e., to operate your sagjii account, process transactions, and provide gaming services).
• Legal obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and tax obligations.
• Legitimate interests: Processing necessary for sagjii's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

sagjii does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following limited circumstances:

• Payment processors: GCash, Maya, and Philippine banking partners, solely to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML compliance service providers engaged to verify your identity and comply with regulatory requirements.
• Game software providers: Licensed game developers whose games are available on the sagjii platform, to the extent necessary to deliver the gaming service.
• Regulatory authorities: PAGCOR and other Philippine government agencies, where disclosure is required by law, court order, or regulatory directive.
• Professional advisers: Lawyers, auditors, and accountants engaged by sagjii, subject to professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of sagjii's business assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom sagjii shares personal data are required to process such data only for the specified purpose and in accordance with applicable data protection laws.

7. Data Retention

sagjii retains your personal data for as long as your account remains active and for such additional period as is required to comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• Transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Gaming activity data is retained for three (3) years following account closure.
• Customer support records are retained for two (2) years from the date of the last interaction.
• Marketing preference data is retained until you withdraw consent or close your account.

Upon expiry of the applicable retention period, sagjii will securely delete or anonymise your personal data in accordance with our data disposal procedures.

8. Security Measures

sagjii implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the sagjii platform.
• Encryption at rest for sensitive personal and financial data stored on sagjii servers.
• Password hashing using industry-standard algorithms – sagjii never stores your password in plain text.
• Payment card tokenisation – full card numbers are never stored on sagjii systems.
• Access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of the sagjii platform infrastructure.
• Incident response procedures to detect, contain, and notify affected users of any personal data breach in accordance with NPC requirements.

While sagjii takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for keeping your sagjii login credentials confidential and for notifying us immediately of any suspected unauthorised access to your account.

9. Cookies & Tracking Technologies

sagjii uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The types of cookies we use are as follows:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication tokens and security cookies. They cannot be disabled without affecting core functionality.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to personalise your sagjii experience.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the Platform, helping sagjii identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Marketing cookies: Used only with your consent to deliver relevant promotional content about sagjii offers. You may opt out of marketing cookies at any time via your account settings.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the sagjii platform.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by sagjii:

• Right to be informed: You have the right to be informed of how your personal data is collected, used, and processed, as set out in this Policy.
• Right of access: You may request a copy of the personal data sagjii holds about you, along with information about how it is being processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to sagjii's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe sagjii has processed your personal data in violation of the DPA.

To exercise any of the above rights, please contact sagjii's Data Protection Officer using the details in Section 13. sagjii will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.

11. Minors & Age Restriction

The sagjii platform is strictly intended for persons who are 21 years of age or older. sagjii does not knowingly collect personal data from individuals under the age of 21. If sagjii becomes aware that personal data has been collected from a person under 21, such data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered on sagjii or provided personal data to sagjii without your consent, please contact us immediately at the details provided in Section 13 so that we can take prompt corrective action.

12. Changes to This Privacy Policy

sagjii reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, sagjii will notify registered players by email or by posting a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the sagjii platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.

13. Contact Us & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by sagjii, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 15 business days for data subject requests
• Support Hours: 24 hours a day, 7 days a week

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with sagjii's response to your privacy concern.